SHIPPING

ORDERS SHIP NEX DAY

 

 

UNITED STATES / CANADA SHIPPING TIMES

Standard Shipping                      

         

UNITED KINGDOM / EUROPE SHIPPING TIMES

Standard Shipping      7-14 days

AUSTRALIA SHIPPING TIMES

Standard Shipping      12-20 days

REST OF WORLD

Shipping      16-20 days

SHIPPING SECURITY

In the unlikely event that you have not received your parcel within 9-15 business days of your order being dispatched please contact us at info@romyandjacobworld.com so we can look into your order for you. Please note that we cannot accept responsibility for missing parcels which have been deemed as ‘successfully delivered’ by the courier company.

CHANGES TO ORDERS

If you want to make a change to your order, you must inform us as soon as possible and we will see if it’s possible to update your order. We cannot guarantee that we are able to combine orders or change items on an order once it has been placed. 

NON-DELIVERY

Please note, estimated delivery times do not include customs delays. In the unlikely event that you have not received your parcel within the stated delivery time and you have not contacted the courier about your delivery, please email us at info@romyandjacobworld.com and we will always do our best to investigate your delivery for you.