Romy + Jacob WORLD currently is unable to process returns due pet and children hygiene associated to the nature of our goods.
If for any reason you are shipped the wrong item or in the event of a damage issue, simply email us and we will be happy to help you out.
**DO NOT RETURN GOODS TO THE MANUFACTURER OR THE RETURN ADDRESS. YOUR RETURN MAY NOT BE RECEIVED AND WE CANNOT GUARANTEE A REFUND OR CREDIT**
You must open a HELP TICKET with us in order to resolve your issue.
Please email us at email@example.com